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After Audit Interaction |
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Pharm/DUR, Inc. fully supports the recovery process for onsite and desk audits.
Pharm/DUR, Inc. will not be responsible for collection of funds. All recoveries
will be sent directly to an address provided by the client or deducted from future
billing cycle payments. Pharm/DUR and the client would develop an electronic format
to facilitate the electronic recovery of funds from the billing cycle to simplify
recovery activities. Pharm/DUR produces all final recovery reports under the
client’s letterhead.
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Pharm/DUR Inc. will readily provide assistance with the following.
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- Review specific audits and documentation with Client.
- Assist client personnel with web based audit viewer.
- Assist Lost Prevention or Special Investigation Units.
- Assist appropriate Policing agencies.
- Suggest seamless changes to the client adjudication platform necessitated by audit results.
- Profile specific Providers and/or Recipients as directed by client.
- Assist client with the development of a protocol for electronic recovery of funds.
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