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Patient Verification Program |
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Letters are sent out asking for the patient to verify the receipt and accuracy of the claims submitted by the pharmacy and requested to be returned within a given time period..
The number of unique verification forms mailed to patients asking
them to confirm receipt of a prescription is dependent upon client requests,
plan guidelines and state regulations. Our historical analysis shows a 30% return rate.
100% of our returned patent verification forms with positive results trigger an actual in-store or desk audit.
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